All Volunteers must complete a Release Form by registering online to volunteer (parents/guardians must register minors under 18). Children ages 13 and older are welcome to serve. Those ages 13–17 must have a responsible adult with them on the premises at all times, with access to transportation. Due to insurance, liability and safety concerns, we must strictly adhere to these rules—there are no exceptions.

• All volunteers must complete the online registration for each volunteer day attended. 
• Volunteers must check in with Operation Gratitude’s Engagement Team upon their arrival.
• Due to heightened security requirements, all volunteers must present a government or school  issued I.D. with a photo when requested.
• Wear the name tag provided at check-in at all times.
• To receive Community Service Credit (“CSC”), you must sign-in upon arrival and sign out upon departure at the Volunteer Sign-In Table. 

• Wear closed-toe shoes; no sandals or flip-flops allowed.
• Wear comfortable but respectful clothing (no “short-shorts” or revealing tops); avoid political statements on clothing.
• Lock your purse or other valuables in your car. We do not have a safe place for them and will not accept responsibility for personal property in or around “The FOB”. 
• No bags, backpacks or briefcases allowed in “The FOB”. Please keep cell phones and wallets in your pockets. 
• Cell phones are permitted, but we ask that you not make calls while volunteering. You are welcome to take pictures for personal or social media use. However, you may not photograph or video the labels on care packages or addresses in letters.  

No food or drinks are allowed in the warehouse at any time. If you wish to bring your own food or drinks, we recommend leaving them in your car while you volunteer as there is no place to leave them on-site. Water stations are available throughout our facility in designated areas. 

At The FOB, our leader Volunteers (“Blue Shirts”) will be wearing royal blue t-shirts. Follow their instructions. 

Park in our parking lot, on surrounding streets. The speed limit in our parking lot is 10 miles per hour. In congested areas, the limit is as slow as safety permits, even if that means a complete stop for an extended time.  

Each venue will have their own parking available to volunteers. Please be sure to read our information emails leading up to the event.

• Monday, July 4 – Independence Day
• Monday, Sept. 5 – Labor Day
• Friday, Nov. 11 – Veterans Day
• Thanksgiving Day – Nov. 24–25
• Friday, Dec. 23 – Christmas Eve (observed)
• Monday, Dec. 26 – Christmas Day (observed)
• Friday, Dec. 30 – New Year’s Eve (observed)
• Monday, Jan. 2 – New Year’s Day (observed)
• The FOB will be closed from Saturday, December 24, 2022, through Monday, January 2, 2023. The FOB will reopen on Tuesday, January 3, 2023.