Fill out our Donor Form and print a copy to place in each box you send.

Send donated items to:

Operation Gratitude
21100 Lassen Street
Chatsworth, CA 91311


  • Thank you for understanding that Operation Gratitude cannot pay for shipping donations to our facility, as we need every penny of our funds to pay the cost of sending Care Packages to the Troops and all who serve: $15/package.
  • Use a durable, heavy-duty box and pack with appropriate weight for that box.
  • Do not exceed 50 lbs. per box.
  • To protect your item donations in the event of box damage during transit, enclose the contents in a zip-lock or other sealable plastic bag.
  • Use the most economical method from your location. You can check the websites of the various shippers (UPS, USPS, FedEx, DHL) and get their respective prices based on weight and size of package. Some of these outlets may be allowed to offer discounts, as they are owned as franchises.
  • You can try contacting local moving or freight companies; they may be willing to add your donation to their load for free or low cost if they are heading towards our headquarters.
  • If funds for shipping are an issue, you can check with local Veterans’ groups and/or civic organizations (Rotary, Kiwanis, Lions, etc.) to see if any would partner with you to cover the shipping.
  • We will send you a thank you letter within 8 weeks. If you want confirmation of delivery of your shipment(s) sooner, please use the tracking system provided by your shipper.


Email us at


Donation drop offs, product deliveries, and recycled phones are accepted during all Volunteer Hours at our facility (“The FOB”) in Chatsworth, CA: Monday – Friday, 9 a.m. – 4 p.m.

  • Fill out a Donor Form to accompany all donation drop-offs so we can properly acknowledge your generous support.
  • During Weekdays: Park in the parking lot and bring your items inside The FOB to the check-in tables on the left.
  • During Assembly Days: Please bring your donations to the Donation Sorting Area to the far right when you enter The FOB.
  • Large donations: Park at the rear of the building for assistance with unloading.


Volunteer at The FOB any day, any time of the year. These are the observed holidays on which The FOB will be closed in 2017:

Friday, April 14th
Good Friday

Monday, May 29th
Memorial Day

Monday, July 3rd
Independence Day (observed)

Tuesday, July 4th
Independence Day

Monday, September 4th
Labor Day

Thursday, November 23rd
Thanksgiving Day

Friday, November 24th
Thanksgiving (observed)

Monday, December 25th
Christmas Day

Monday, January 1, 2018
New Year’s Day

The FOB will be closed to Volunteers from Tuesday, December 26, 2017 through Monday January 1, 2018. The FOB will reopen to Volunteers on Tuesday, January 2, 2018.