Important Notice: Our Chatsworth facility is no longer accepting in-kind donations of any kind. Visit the Virtual FOB to see what items are still accepted. Learn More →

Frequently Asked Questions

FAQ

Answers to common questions about the Virtual FOB, donations, volunteering, and what's changing at Operation Gratitude.

Questions?

All Your Questions, Answered

Still have questions?

Reach our team at info@operationgratitude.com — we are happy to help.

FAQ

All Your Questions, Answered

What is the Virtual FOB?

Why is Operation Gratitude making this change?

Is Operation Gratitude closing?

Can I still drop off donations at the physical FOB?

Can I ship items to Operation Gratitude?

Can I still donate financially by check?

I've been making scarves and handmade items for years. What should I do now?

What happens to the items I've already donated?

Can I still volunteer in person?

How do I volunteer through the Virtual FOB?

Will there still be in-person assembly events?

I want to donate goods to service members — where can I send them?

Still have questions?