In the cold winter months, we include a lovingly handmade scarf or hat in every Care Package we send to the Troops. To make that happen, we need the knitting and crocheting talents of many Volunteers across the country.


Is there a pattern for the scarves and hats?

There is no specific pattern to follow so feel free to use your own (or see the patterns we provide at the link below). We recommend that you keep them simple and perhaps use slightly larger needles so more can be made! Please keep your scarves within our size restrictions (no larger than 4”-6” wide, 48”-50” long) so they fit into our Care Packages. If your scarves are a little wider or longer, no worries! They will be given to, and appreciated by, Wounded Heroes or Veterans.

What yarns and colors should I use?

Any soft yarn is fine and any color will be accepted, but if possible please keep the colors on the subtle side—blues, browns, greens, grays, maroon, and black are all good choices, and also appropriate for male and female Troops. Stripes using these colors or multi-colored yarn is acceptable. We have reviewed our policy with our Military advisors and have been cleared to accept scarves and hats made with a red, white, and blue color combination.

Should I attach a letter or note?

Yes! The best way to attach your personal notes to your scarves is with a piece of yarn through a hole in the note and then tied to the scarf. The note can be as simple as “Handmade with Love” or a letter telling about yourself. Include your contact information—an email or “snail mail” address—so the recipient can send you a “thank you” if they have time. If you are uncomfortable using your personal address, feel free to use ours (info@operationgratitude.com) but please also include your full name so we can be sure to forward replies on to you. Due to potential allergies and/or Military uniform restrictions, please list the fiber content on your ‘Made With Love’ note that you attach to the scarf.

Will I get a letter of acknowledgment from Operation Gratitude?

Yes, we will send you a thank you letter within 8 weeks of receiving your donation. If you want earlier confirmation of delivery of your shipment(s), please use the tracking system provided by your shipper.

What’s the best way to ship my handmade items?

The most cost effective way to ship your items is usually a flat rate box from the post office. You can pick up the boxes for free at your local post office or order them online from the post office website and they will be shipped to you at no cost.
One suggestion to reduce excess space in the flat rate box is to place your hats and scarves in a vacuum seal bag inside your shipping box. When you vaccuum out the excess air you should be able to fit 20-30 scarves/hats in each large flat rate box and ship each box for less than $20.

We like to include handmade scarves in our packages because they convey the important message that people at home care enough to lovingly create something warm and personal.”

Operation Gratitude Founder


Email us at HWL@operationgratitude.com.


  1. Fill out our Donor Form and print a copy for each box that you send.
  2. Ship all items to:
    Operation Gratitude
    ATTN: Handmade with Love Program
    9409 Owensmouth Ave
    Chatsworth, CA 91311-4278

Or drop them off in person:
Monday – Friday, 9 a.m. – 4 p.m.

We accept handmade items year-round.