Operation Gratitude

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Volunteer Info & Schedule

Volunteer Hours & Donor Delivery Information


Due to Military operations at the armory, this schedule may change suddenly.

To receive email updates, please click here Join our Mailing List and check off “Volunteers”.

Group volunteering: Please see important information below!

For security reasons, the armory address is not posted on this page. For address and additional details, please read this page in full and then email:

[email protected]

.  Please keep cell phones and cash (for the PX and Lunch) in your pockets

All volunteers must sign a Release Form (parents/guardians must sign for minor under 18).  You can sign up online or download release form to complete. To download and print, please click here:  RELEASE FORM

Operation Gratitude Volunteer Schedule 2015

Product Deliveries / Donation Drop-Offs:  During all Volunteer Hours

Location: Operation Gratitude/California Army National Guard
17330 Victory Boulevard; Van Nuys, CA 91406


Monday through Friday: 9am to 2pm daily
**Closed all Federal Holidays plus additional days as listed below.

Weekends: 2015 Assembly Schedule

Here is our Weekend Volunteer Assembly Days for 2015.  As our schedule is always subject to change due to Military operations, please review our website and email notices before making your plans for these dates.

Sunday, July 19, 2015 -Cancelled

NEW: Wednesday, July 29, 2015 – 9:00am – 12:00pm

Saturday, August 15, 2015 – 9:00am – 12:00pm

Saturday, Sept. 26, 2015 – 9:00am  – 12:00pm

Saturday, October 17, 2015 – 9:00am – 4:00pm

These are the Federal Holidays and additional days on which our facilities will be closed in 2015 .
Thurs. Jan. 1        New Year’s Day
Fri. Jan. 2             Day after New Year’s Day
Mon. Jan 19         Martin Luther King Day
Mon. Feb 16        President’s Day
Fri. April 3         Good Friday
Mon. May 25        Memorial Day
Fri. July 3             Independence Day (Observed)
Mon. Sept. 7        Labor Day
Mon. Oct. 12        Columbus Day
Wed. Nov. 11      Veterans Day
Thurs. Nov. 26     Thanksgiving
Fri. Nov. 27          Day after Thanksgiving
Fri. Dec. 25         Christmas
Sat. Dec. 26          Day after Christmas
Fri. Jan 1, 2016   New Years Day
Mon. Jan 4, 2016  New Year Celebration continues

All weekend Assembly Days include both “Prep” and “Assembly” work.   “Prep” work consists of sorting donated items, folding shirts, screening letters, and otherwise preparing the products and the Assembly Line for our Assembly Days.  “Assembly” work includes production of the care packages, labeling, taping, custom forming, letter reading and writing, running packages, re-stocking the lines, breaking down cartons and many other tasks.  In addition, if time allows, we will provide instruction and materials (at cost)  for making Paracord Survival Bracelets on site.  Questions?  Email: [email protected]

We have seated and standing jobs for everyone on all Volunteer & Assembly Days.

If you would like to volunteer in person for the Weekend Assembly Days at the Armory, please email us: [email protected] beginning two months prior to the first weekend. Write “Operation Gratitude Volunteer” in the subject line.

We welcome every Volunteer to join us on as many days and for as many hours as you are available and comfortable–during Volunteer Days.  Please feel free to stay longer than your assigned shift on the full days (shifts are 9am-12 and 1pm-4pm)   Please consider working the afternoon shift! We regularly have many volunteers for the morning shift, and we do not want you to feel that we have more volunteers than we need.  You assistance is critical to accomplishing our goals, so whatever time works into your schedule is great with us.  But, when possible, if you can join us in the afternoon, you may get that job you really want! And…you will be in attendance for the Door Prizes we often give out at the end of the day!

As in the past, we welcome children ages 12 and older; those ages 12-16 must have a responsible adult with transportation on the premises at all times. Due to insurance, liability and safety concerns, we must strictly adhere to these rules–there are no exceptions.  Younger children are encouraged to write letters and organize recycling drives from home.

Lunch Program:
On the 9am to 4pm Volunteer Days, we work from 9am to 12 Noon and from 1pm-4pm.  From 12 to 1:30 pm, we will have Gourmet Lunch Trucks on the premises with delicious and varied meals available for our volunteers and members of the public.  The cost of these meals will range from $5 to $12.  Each vendor has agreed to donate 10% of all proceeds back to Operation Gratitude.   To find out which trucks will be present on a given Volunteer Day, please sign up to receive “Volunteer Emails” here: Join our Mailing List –we will send out a notice the week before the Volunteer Day.

1. At the Armory: Certificates are provided for students or others who require documentation of the number of hours they volunteer. In order to obtain a certificate, it is necessary to SIGN IN upon arrival on the Community Service sign-in sheet, and SIGN OUT upon departure when finished each day.

2. Students Earn Community Service Hours Through Cell Phone Collection & Recycling
Students everywhere can earn community service hours through the collection and recycling of used cell phones. Through this free, easy and exciting program, students can help the environment, raise money for Operation Gratitude, and earn community service hours!
For more information, please contact Michele Triana at [email protected] Phone: 954-744-3646

3. Make Paracord Bracelets – Students, earn 1 hour of community service credit for every 5 Paracord Bracelets you make and bring in (or send with a Donation Form and a Self-addressed Stamped Envelope) to us.
Click here for instructions: How to Make a Paracord Bracelet or download:  How to Make a Paracord Survival Bracelet and Make a Weaving Apparatus
For more information and/or to order materials: [email protected] and http://bit.ly/XwtUIq.  We welcome Paracord Bracelets year-round.


1. Groups of 10 or more please email [email protected]
2. All Groups of 100 or more volunteers may participate during the 1pm to 4pm afternoon shift only.
3. Corporate groups of 50 or more participants are asked to contribute a minimum donation towards our shipping expenses.  Please contact Chris Clark for information: chris@operationgratitude.com
1. We can accommodate groups at the armory on a mutually convenient weekday with advanced notice and planning.
2. To ensure a rewarding experience for the participants, our Ground Team puts in extra effort for specially scheduled group days during the week. Accordingly, we respectfully request a minimum donation to contribute towards our cost of assembling and distributing the care packages.

3. Businesses, please contact Chris Clark, our National Chief Development Officer, for more information and/or to set up a date: chris@operationgratitude.com

YOUTH GROUPS-AT ALL TIMES:  Groups consisting of youth under 18 years old are required to provide a minimum of one adult for every 10 youth. If transportation is by individual cars (rather than buses), then there must be enough drivers and cars on the premises at all times to provide immediate transportation for every youth participant.


We greatly appreciate your volunteer efforts and spirit!  To ensure your own safety and enjoyment, and to preserve our welcome at the Armory, we ask that you read and follow the following requirements:

1. Parking will be in the parking lot surrounding the building and on the dirt lot adjacent to the building.  Please follow the directions of the Soldier-Guard at the Gate.   No vehicles are allowed in the motor pool area (where the Military vehicles and our supplies are located). There are no exceptions, even for dropping off or moving donations.

2. Speed limit on base is 10 miles per hour. In congested areas, the limit is as slow as safety permits–even if that means a complete stop for an extended time.

3. Inside the Armory, volunteers are ONLY allowed on the Drill Floor; please do not go into Military offices or upstairs.

4. Food and Drinks:
~Please bring your own on the 9am to 12:00pm Weekend Volunteer Days and all Weekdays. As volunteers may not use the Armory Kitchen or refrigerator at any time, consider bringing a small cooler.
~Lunch will be available for purchase  on the 9am to 4pm Volunteer Days only.   The lunch vendors will donate a portion of sales to us!

5. Clothing, Shoes, Purses, Cell Phones
~ Please wear closed-toe shoes, no sandals or flip-flops.
~ Wear comfortable, but respectful clothing; (NO “short-shorts” or revealing tops please); please avoid political statements on clothing.
~ Please lock purse or other valuables in your car: We do not have a safe place for them and will not accept responsibility for personal property.
NO BAGS, BACKPACKS, BRIEFCASES ALLOWED IN THE ARMORY.  Please keep cell phones and cash (for the PX and Lunch) in your pockets
~ Cell phones are for emergency use only.  Please do not make phone calls while volunteering.

6. Sign-In and Release Form
~All volunteers must sign in at the Volunteer Table by the front door and fill out a new RELEASE FORM for the current Drive–even if you have volunteered in the past.
~Due to heightened security requirements, all volunteers must present a government or school issued I.D. with photo
~Please wear a nametag at all times.
~To receive Community Service Credit, you MUST sign-in upon arrival and sign-out upon departure at the COMMUNITY SERVICE TABLE–this is separate from the Volunteer Sign In Table.

7. Donation Drop-Off:
~Please drive to the Northwest Corner of the parking lot to drop off donations.
~Fill out the donation log-in sheet and receive an acknowledgment.

8. Register to Volunteer:
If you have not already done so, please sign up to work on the Weekend Volunteer Days by emailing [email protected]; write “Operation Gratitude Volunteer” in the subject line.  State day(s), shift(s), number of volunteers and email addresses. Shifts are 9am-12; and 1pm-4pm.

9. TWITTER and Website Announcements:
Please always check our Twitter account: www.twitter.com/OpGratitude and/or our website: www.OperationGratitude.com and/or your emails for last minute schedule changes or closures prior to leaving for the armory.   To sign up for Volunteer Email notices, click here: Mailing List and check “Volunteers and Locals” on the “Interests” page.

10. Questions:
~At the Armory:
Supervisors will be wearing Royal Blue T-shirts–please follow their instructions.
Angel Cuevas, Operations Director, has the final say on all matters.
~By Email: i[email protected] (write “Operation Gratitude Volunteer” in subject line)
~InfoLine: 800-651-8031

To see a typical day at the armory, check out this video:  Volunteers at the Armory

Thank you for all your efforts and generosity!