Operation Gratitude

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Volunteer Info & Schedule


Volunteer Hours & Donor Delivery Information



To receive email updates, please click here Join our Mailing List and check off “Volunteers”.

Group volunteering: Please see important information below!

For address and additional details, please read this page in full and then email:

[email protected]

.  Please keep cell phones and cash (for the PX and Lunch) in your pockets

All volunteers must sign a Release Form (parents/guardians must sign for minor under 18).  You can sign up online or download release form to complete. To download and print, please click here:  RELEASE FORM

Operation Gratitude Volunteer Schedule
Product Deliveries / Donation Drop-Offs:  During all Volunteer Hours


Monday through Friday: 9am to 2pm daily
**Closed all Federal Holidays plus additional days as listed below.

2016 Assembly Schedule:

Here are our Volunteer Assembly Days for 2016.  As our schedule is subject to change, please review our website and email blasts before making your plans for these dates.

Saturday, January 16, 2016      9:00am – 3:00pm **Click to Sign Up**
Sunday, February 21, 2016      9:00 am – 12:00 pm/noon
Friday, February 26, 2016        9:00 am – 12:00 pm/noon
Saturday, March 19, 2016        9:00 am – 3:00 pm
Tuesday, March 29, 2016         9:00 am – 12:00 pm/noon
Saturday, April 16, 2016           9:00 am – 12:00 pm/noon
Saturday, May 21, 2016            9:00 am – 3:00 pm

These are the Federal Holidays and additional days on which our facilities will be closed in 2016.
Friday Jan 1:             New Year’s Day
Monday Jan 18:        Martin Luther King Day
Monday Feb 15:       Presidents’ Day
Monday May 30:      Memorial Day
Monday July 4:         Independence Day
Monday Sep 5:         Labor Day
Monday Oct 10:       Columbus Day
Friday Nov 11:         Veterans Day
Thursday Nov 24:    Thanksgiving Day
Friday Nov. 25:        Day after Thanksgiving
Sunday Dec 25:        Christmas Day
Monday Dec 26:       Christmas Day’ observed
Saturday Dec 31:      New Year’s Eve

**CLOSED:  Saturday December 24, 2016 through Monday January 2, 2017.

All weekend Assembly Days include both “Prep” and “Assembly” work.   “Prep” work consists of sorting donated items, folding shirts, screening letters, and otherwise preparing the products and the Assembly Line for our Assembly Days.  “Assembly” work includes production of the care packages, labeling, taping, custom forming, letter reading and writing, running packages, re-stocking the lines, breaking down cartons and many other tasks.  In addition, if time allows, we will provide instruction and materials (at cost)  for making Paracord Survival Bracelets on site.  Questions?  Email: [email protected]

We have seated and standing jobs for everyone on all Volunteer & Assembly Days.

If you would like to volunteer in person for the Weekend Assembly Days, please email us: [email protected] beginning two months prior to the first weekend. Write “Operation Gratitude Volunteer” in the subject line.

We welcome every Volunteer to join us on as many days and for as many hours as you are available and comfortable–during Volunteer Days.  Please feel free to stay longer than your assigned shift on the full days (shifts are 9:00 a.m.-12:00 p.m./noon and 12:00 p.m./noon-3:00 p.m.)   Please consider working the afternoon shift! We regularly have many volunteers for the morning shift, and we do not want you to feel that we have more volunteers than we need.  You assistance is critical to accomplishing our goals, so whatever time works into your schedule is great with us.  But, when possible, if you can join us in the afternoon, you may get that job you really want! And…you will be in attendance for the Door Prizes we often give out at the end of the day!

As in the past, we welcome children ages 12 and older; those ages 12-16 must have a responsible adult with transportation on the premises at all times. Due to insurance, liability and safety concerns, we must strictly adhere to these rules–there are no exceptions.  Younger children are encouraged to write letters and organize recycling drives from home.

Lunch Program:
On the 9am to 3pm Volunteer Days, we work in shifts from 9:00 a.m. to 12:00 p.m./noon and from 12:00 p.m./noon to 3:00 pm.  From 11:30 a.m. to 12:30 pm, we will have Gourmet Lunch Trucks on the premises with delicious and varied meals available for our volunteers and members of the public.  The cost of these meals will range from $5 to $12.  Each vendor has agreed to donate 10% of all proceeds back to Operation Gratitude.   To find out which trucks will be present on a given Volunteer Day, please sign up to receive “Volunteer Emails” here: Join our Mailing List –we will send out a notice the week before the Volunteer Day.

1. At the Forward Operating Base: Certificates are provided for students or others who require documentation of the number of hours they volunteer. In order to obtain a certificate, it is necessary to SIGN IN upon arrival on the Community Service sign-in sheet, and SIGN OUT upon departure when finished each day.

2. Students Earn Community Service Hours Through Cell Phone Collection & Recycling
Students everywhere can earn community service hours through the collection and recycling of used cell phones. Through this free, easy and exciting program, students can help the environment, raise money for Operation Gratitude, and earn community service hours!
For more information, please contact Michele Triana at [email protected] Phone: 954-744-3646

3. Make Paracord Bracelets – Students, earn 1 hour of community service credit for every 5 Paracord Bracelets you make and bring in (or send with a Donation Form and a Self-addressed Stamped Envelope) to us.
Click here for instructions: How to Make a Paracord Bracelet and Quick Release Paracord Jig Layout
For more information and/or to order materials: [email protected] and http://bit.ly/XwtUIq.  We welcome Paracord Bracelets year-round.


1. Groups of 10 or more please email [email protected]
2. All Groups of 100 or more volunteers may participate during the 12:30pm to 3pm afternoon shift only.
3. Corporate groups of 50 or more participants are asked to contribute a minimum donation towards our shipping expenses.  Please contact Chris Clark for information: chris@operationgratitude.com
1. We can accommodate groups at theForward Operating Base on a mutually convenient weekday with advanced notice and planning.
2. To ensure a rewarding experience for the participants, our Ground Team puts in extra effort for specially scheduled group days during the week. Accordingly, we respectfully request a minimum donation to contribute towards our cost of assembling and distributing the care packages.
3. Businesses, please contact Chris Clark, our National Chief Development Officer, for more information and/or to set up a date: chris@operationgratitude.com
YOUTH GROUPS-AT ALL TIMES: Groups consisting of youth under 18 years old are required to provide a minimum of one adult for every 10 youth. If transportation is by individual cars (rather than buses), then there must be enough drivers and cars on the premises at all times to provide immediate transportation for every youth participant.

We greatly appreciate your volunteer efforts and spirit! To ensure your own safety and enjoyment, and to preserve our welcome at the Forward Operating Base, we ask that you read and follow the following requirements:
1. Parking will be in the parking lot surrounding the building and on surrounding streets.

2. Speed limit on base is 10 miles per hour. In congested areas, the limit is as slow as safety permits–even if that means a complete stop for an extended time.

3. Food and Drinks:
~Please bring your own on the 9:00 am to 12:00 pm/noon Weekend Volunteer Days and all Weekdays. As volunteers may not use the on-site kitchen or refrigerator at any time, consider bringing a small cooler.
~Lunch will be available for purchase on the 9:00 a.m. to 3:00 p.m. Volunteer Days only. The lunch vendors will donate a portion of sales to us!

4. Clothing, Shoes, Purses, Cell Phones
~ Please wear closed-toe shoes, no sandals or flip-flops.
~ Wear comfortable, but respectful clothing; (NO “short-shorts” or revealing tops please); please avoid political statements on clothing.
~ Please lock purse or other valuables in your car: We do not have a safe place for them and will not accept responsibility for personal property.
NO BAGS, BACKPACKS, BRIEFCASES ALLOWED IN THE FORWARD OPERATING BASE. Please keep cell phones and cash (for the PX and Lunch) in your pockets
~ Cell phones are for emergency use only. Please do not make phone calls while volunteering.

5. Sign-In and Release Form
~All volunteers must sign in at the Volunteer Table by the front door and fill out a new RELEASE FORM for the current Drive–even if you have volunteered in the past.
~Due to heightened security requirements, all volunteers must present a government or school issued I.D. with photo
~Please wear a nametag at all times.
~To receive Community Service Credit, you MUST sign-in upon arrival and sign-out upon departure at the COMMUNITY SERVICE TABLE–this is separate from the Volunteer Sign In Table.

7. Donation Drop-Off:
~Please drive to the Northwest Corner of the parking lot to drop off donations.
~Fill out the donation log-in sheet and receive an acknowledgment.

8. Register to Volunteer:
If you have not already done so, please sign up to work on the Weekend Volunteer Days by emailing [email protected]; write “Operation Gratitude Volunteer” in the subject line. State day(s), shift(s), number of volunteers and email addresses. Shifts are 9am-12; and 1pm-4pm.

9. TWITTER and Website Announcements:
Please always check our Twitter account: www.twitter.com/OpGratitude and/or our website: www.OperationGratitude.com and/or your emails for last minute schedule changes or closures prior to leaving for the Forward Operating Base. To sign up for Volunteer Email notices, click here: Mailing List and check “Volunteers and Locals” on the “Interests” page.

10. Questions:
~At the Forward Operating Base:
Supervisors will be wearing Royal Blue T-shirts–please follow their instructions.
Angel Cuevas, Operations Director, has the final say on all matters.
~By Email: i[email protected] (write “Operation Gratitude Volunteer” in subject line)
~InfoLine: 800-651-8031
To see a typical day at the, check out this video about our Volunteers.

Thank you for all your efforts and generosity!